Camera forgets its settings, or resets to the language-select screen on power-up

Affects Ricoh GR III, Ricoh GR IIIx, Ricoh GR IV · 5 owner posts, 23 comments

What causes it

• Owners describe a hardware fault in the memory that holds user settings, not a software bug.
• Ricoh service has quoted main-board replacement for this, which is why it gets expensive.
• A firmware update or a full reset is worth trying first, because it costs nothing.

What to try, in order

Nothing here can damage the camera.

1. Try a full factory reset, then reconfigure from scratch, before assuming hardware.
2. Update to the current firmware — some owners report improvement.
3. If it persists, get a service quote. Owners report main-board work around EUR 525, which on an older body can exceed its used value.
4. Before buying used, power the camera off and on and confirm it kept the date and user settings.

What it costs

Owners report ~EUR 525 quoted for main-board replacement. These are figures owners have posted, not a Ricoh price list — get your own quote before deciding, and weigh it against the used value of the body.

How confident are we?

Assembled from owner reports. Ricoh has published no cause for this one.

Not your problem?